LCC CTM Travel has honed the art of unlocking complex travel. We are known for providing professional, yet personalized solutions for the business traveler.
Our clients’ needs vary significantly, and we are committed to being flexible, adaptable and versatile in our service offerings. By cultivating this spirit of innovation, LCC CTM Travel delivers creative solutions that are customized for each client.
Doing what we do best, our goal is to provide a value-driven, traveler-centric service that allows our clients to do what they do best: focus on the “business” of their business travel.
Personalized Service Built Around Your Priorities
LCC CTM Travel account managers proactively seek opportunities to enhance your overall travel management program in meeting your specific objectives, providing benchmarking comparisons to ensure cost- saving initiatives are achieved. Your Key Account Manager’s responsibilities include and are not limited to…
- Developing customer-specific travel management objectives
- Supporting the development of effective corporate travel policies
- Ensuring our performance meets or exceeds established quality standards
- Quality control on corporate travel policy compliance
- Consulting on effective travel management techniques
- Identifying and negotiating discount opportunities
- Analyzing and identifying areas for supplier relationship improvements
- Unused non-refundable e-ticket management
- Pre-trip audit on all itineraries for lower fare opportunities
- Tracking and documenting the achievement of travel management goals as well as quality service objective
Delivering more for your business
Our goal is to deliver value added services to our partners through managing: supplier negotiation, deals, offers, hotels and transport etc.
Our understanding of your specific industry is critical to the way our Travel Consultants go about securing the best travel deals and options for your business. Whether it’s sourcing global airfares, hotels or hire cars your Travel Consultant will always leverage their strategic buying knowledge, supplier relationships and the our negotiating strength to secure the best possible travel rates for every trip... every time.